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Medical Alert Installer (Beaumont, Texas)

JOB PURPOSE:

“Looking for a job where you work part time hours (variable list for each opening) with a rewarding experience? Want a job that will to value and richness to your life by helping seniors in need, read on……

“We are looking for people who enjoy being independent, have great customer service skills, enjoy meeting service standards, and may be looking to create a little extra cash. You will be installing Personal emergency response equipment that allows seniors to continue living independently in their own homes. You will provide training and compassion to seniors on state of the art response equipment that provide for 2 way voice contact when someone is in need of help.” .Read requirements below

The role of the Field Service Representative is to perform in-home installation, service and retrieval of personal emergency response equipment.

MAJOR RESPONSIBILITITES:

Processes work orders for installation, service or retrieval of equipment/products.
Completes tasks on work order on scheduled date and within a specified timeframe.
Schedules service and retrieval appointments with subscriber/care giver within expected service and quality standards.Acclimates subscriber/care giver to equipment and service, ensuring their comfort in its use.
Performs accurate and timely submission of Care Plan Agreement and other documents and reports as required.
Complies with protocols for communicating status and issues related to work orders.
Provides management with feedback and ideas for continuous improvement.
Occasional evening and or weekend appointments required for emergency service work orders.
Assists customers unable to complete self-install process.

QUALIFICATIONS

Education/Experience

High School Diploma or GED
Ability to operate basic machinery (fax machine, PC)
Ability to demonstrate basic computer skills
Ability to organize and prioritize multiple tasks
Ability to follow step by step installation instructions
Basic understanding of simple communications and electronic equipment
Satisfactory background check including state specific requirements
Valid Drivers license with a clean driving record

• we do not pay for mileage, gas or tolls*****************************

Other



• Professional, caring and patient demeanor with a commitment to outstanding customer service



• Must have reliable transportation



• Excellent communication skills



• May require fingerprinting



Physical Requirements



• Ability/dexterity to install hardware



• Ability to lift up to 40 pounds



• Ability to climb stairs



Andrea Duda - 781.213.7802