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Home CEC Program Assistant (Bellingham, WA)

HOME CEC PROGRAM ASSISTANT
Position Closes: Wednesday, December 2, 2009 @ 4:00 pm.
Please see end of document for application information


POSITION: Home CEC Program Assistant
SERVICE CENTER: Community Energy Challenge
REPORTS TO: Community Energy Challenge Manager
SALARY GRADE: 13
SALARY RANGE: $13.35 to $15.70 per hour
STATUS: Non-exempt

JOB SUMMARY:
The Community Energy Challenge Program Assistant will be responsible for providing initial customer service, as well as ongoing support to people interested in weatherizing their homes through the Community Energy Challenge (CEC). This position will be responsible for collecting and entering data used to maintain accurate records for projects associated with the CEC. Clerical duties such as scheduling appointments, answering phones, replying to email inquires, etc. will also be a responsibility of the Program Assistant.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
1. Answers phones and field walk-in inquiries pertaining to the Community Energy Challenge.
2. Schedules appointments for home audits and weatherization work.
3. Conducts data entry, collect customer feedback, and perform regular file reviews.
4. Assists with project tracking for the energy efficiency work conducted through the Community Energy Challenge.
5. Maintains database of households interested in receiving services through the CEC, as well as contractors in the community interested in performing the work.
6. Oversees the checkout and return process for the tool library available to contractors.
7. Provides administrative support to Manager and Home Energy Advisor.
8. Coordinates internal and external meetings of staff and stakeholders, arranging meeting sites coordinating schedules and recording minutes as needed.



OTHER RESPONSIBILITIES:
1. Attends and participates in staff planning and operations related meetings.
2. Other related duties and special projects as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS:
AA Degree and a minimum of 2 years’ related experience or an equivalent combination of education and experience. Prefer experience working in an office support position, which provided database maintenance, spreadsheet creation and maintenance and record keeping duties. Experience and/or education in building sciences, construction, and/or energy efficiency preferred.

SKILLS AND ABILITIES REQUIRED:
1. Excellent customer service skills, and ability to positively represent CEC to
potential Clients and guests, among stakeholders and to the community.
2. Excellent organizational and time management skills; ability to establish and
maintain schedules and processes and prioritize tasks.
3. Excellent record keeping skills, ability to obtain and maintain accurate, detailed
notes.
4. Strong writing, editing, and proof reading skills.
5. Excellent computer skills, including word processing, database, spreadsheets.
6. Excellent written and verbal communication skills.
7. Ability to learn and follow directions related to maintenance of office equipment
and machines.
8. Ability to work with and maintain confidential information.
9. Ability to work as a team player, supporting service center and agency goals, and
interacting positively with other staff.
10. Strong communication and interpersonal skills.

GENERAL PHYSICAL/MENTAL REQUIREMENTS:
Strength: Frequent lifting and carrying office supplies, tools and materials, typically weighing less than 25 pounds.
Manual Dexterity: Sitting for long periods while keyboarding on the computer performing data entry, word processing, spreadsheet creation and maintenance, along with performing routine clerical tasks or speaking and taking notes by telephone and at meetings.
Attention Span: Work is performed with frequent interruptions; must be flexible and focused.
Visual Discrimination: Staring at computer screen for long periods while performing data entry and generating/editing complex reports.
Concentration: Interpret and/or discuss information with others including outside contacts, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues.
Conceptualization: Position deals with a variety of problems. The question/issue may be unclear and require some research to develop alternative solutions.
Judgment/Temperament: Much of the work is routine, however, work may involve occasional work on projects that require new ideas or approaches. Work impacts other staff and Clients of the Opportunity Council.


WORKING CONDITIONS:
Work is performed in an office with frequent interruptions, interacting with clients seeking information regarding energy efficiency, as well as with stakeholders and other community members. Work centers on moderately complex office systems and procedures, including data entry, word processing, creating spread sheets, generating reports, inventory, filing and related clerical duties along with direct service to clients and procedures that require a high degree of confidentiality, tactfulness and respect.

TO APPLY:
Send resume and cover letter to HR, Opportunity Council, 1111 Cornwall Ave. Suite C, Bellingham, WA 98225 or fax to 1-360-715-8993 by closing date and time.

THE OPPORTUNITY COUNCIL IS AN EQUAL OPPORTUNITY EMPLOYER

Home CEC Advisor (Bellingham, WA)

Position Closes: Wednesday, December 2, 2009 @ 4:00 pm.
Please see end of document for application information

POSITION: Home CEC Advisor
SERVICE CENTER: Community Energy Challenge
REPORTS TO: Community Energy Challenge Manager
SALARY GRADE: 17
SALARY RANGE: $15.95 to $18.79 per hour
STATUS: Non-Exempt


JOB SUMMARY:
The Home Energy Advisor is responsible for working closely with customers receiving services through the Community Energy Challenge (CEC) to discuss the potential cost savings that can be realized through various weatherization measures, as well as help the homeowner access funding through lending institutions for those measures. The Home Energy Advisor will also meet with homeowners to ensure that they are able to access all of the various incentives, rebates, and tax credits available for making energy efficiency home improvements.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
1. Uses the results of a home energy audit to discuss various weatherization options with interested homeowners.
2. Assists customers with accessing funding from lenders partnering with the CEC for energy efficiency home improvements. This includes assisting with completing loan forms and facilitating communication between the bank and the customer.
3. Works with other CEC staff and contractors, schedule appointments for home energy audits, lead and asbestos tests, and weatherization work.
4. Assists in record collection, data entry, and file review. This includes providing follow up with customers, collecting feedback, and tracking energy savings realized by completed houses. Data collected from customer will be analyzed to inform program design.
5. Maintains an up to date list of utility rebates, tax incentives, etc. for energy efficiency upgrades for homeowners.
6. Compiles current information pertaining to the measurable impact of weatherization procedures utilized by the Community Energy Challenge (i.e. dollars expected to be saved through weatherization measures, etc.).

OTHER RESPONSIBILITIES:
1. Attends and participates in staff meetings and trainings as required.
2. Other related duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS:
Bachelors’ degree in related field and a minimum of three years’ experience or an equal combination of education and experience. Preferred experience and/or education include, but is not limited to, building construction principles, project management experience, and/or energy efficiency principles.

SPECIAL REQUIREMENTS:
Valid Washington State Driver’s License by time of hire. Good driving record. A three-year driving abstract must be submitted upon request.

SKILLS AND ABILITIES REQUIRED:
1. Excellent communication skills; ability to communicate program practices and information with others—including individuals, agencies and community resources.
2. Excellent interpersonal skills and the ability to interact positively with clients in an effective and respectful manner. Ability to sell the energy efficiency to the consumer.
3. Effective time-management skills including the ability to work with frequent interruptions.
4. The ability to create an innovative approach or new procedure or system as appropriate.
5. Ability to work independently in a constructive manner.
6. Ability to function as a member of a team, working in collaboration with other staff members.
7. Exceptional record keeping skills ensuring the confidentiality and maintenance of up-to-date, accurate, detailed notes and client information.
8. Ability to maintain confidentially.

GENERAL PHYSICAL/MENTAL REQUIREMENTS:
Strength: Lifting and carrying general office supplies, typically weighing less than 25 pounds.
Manual Dexterity: Sitting for long periods while keyboarding on the computer, performing routine clerical tasks or speaking and taking notes by telephone.
Mobility: Driving; sitting for prolonged periods
Visual Discrimination: Staring at a computer screen while performing routine clerical and administrative support functions; Driving.
Hearing: Ability to listen on the phone while taking notes of conversation.
Concentration: Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people. Regularly provide advice and recommended actions involving complex issues.
Conceptualization: Regularly provides guidance. Position deals with a variety of problems, and the answer sometimes must be constructed from prior knowledge of the agency, its policies, practices and precedents, and the program and functional field.
Judgment/Temperament: Position deals with a variety of problems and the answer sometimes has to be construct from prior knowledge of the agency.



WORKING CONDITIONS:
Work is performed in a fast–paced office environment with frequent interruptions and in the homes of potential clients. Majority of work centers on direct education and services to clients and procedures that require a high degree of confidentiality, tactfulness and respect. Position requires travel for home visits, outreach services and community meetings. Occasionally exposed to outside seasonal weather conditions, dust and/or loud noises such as sirens and traffic congestion.

TO APPLY:
Send resume and cover letter to HR, Opportunity Council, 1111 Cornwall Ave. Suite C, Bellingham, WA 98225 or fax to 1-360-715-8993 by closing date and time.

THE OPPORTUNITY COUNCIL IS A NON-PROFIT EMPLOYER.

Executive Director, non-profit (Bellingham)

Local, non-profit professional society seeks energetic, intrinsically motivated, self-starter to fill position of Executive Director. Applicant must be comfortable in a leadership position; and possess excellent oral and written communication skills. Healthcare experience helpful. This position includes administrative; accounting; event planning tasks; and occasional limited travel within the state. Compensation DOE, health insurance provided. Please email resume to wcms@hinet.org by December 4, 2009. Please, no phone calls.

Outreach Project Coordinator (Bellingham, WA)

The Whatcom County Library System is accepting applications for the temporary LSTA grant-funded position of Outreach Project Coordinator. The Outreach Project Coordinator is responsible for the plan and development of a sustainable program aimed at making library resources more accessible for non-English speaking and low income residents in our communities. Library resources include materials and staff that can offer support for finding jobs, preparing for the GED, improving English skills and tapping into community resources. Requires Bachelor's degree and related experience. 36-40 hours per week for project duration; project scheduled for completion in August or September, 2010. $22.02 per hour. Apply by December 4th. Full posting and application instructions are available at: http://www.wcls.org/content/blogcategory/131/536/.

Library Page - Lynden Library (4 Positions Available) (Lynden, WA)

The Lynden Library is accepting applications for the position of Library Page (4 positions available). The Page sorts and shelves books and other library materials alpha/numerically; performs shelf reading and reorganizes shelves for correct location of materials and attractive appearance of shelves; performs minor repairs on books and library materials; assists patrons with basic circulation tasks; and other similar duties. Must be 16 years old to apply. Requires the ability to speak and understand English. 12 regular weekly hours plus substitute hours. $10.18 per hour. Apply by December 4th. Full posting and application instructions are available at: http://www.wcls.org/content/blogcategory/131/536/.

Resident House Manager Position- Mount Vernon, WA

HANNAH’S HOUSE

Position: Resident House Manager
Reports to: Executive Director
Status: Full-time, Live-in Position
Compensation: Salary plus room and board

Hannah’s House is a companionate residential resource for women with unexpected pregnancies located in Mount Vernon, WA.

Position and Ethic
We are looking for a highly motivated, well organized individual with integrity that is passionate about serving the community. The House Manager works closely with the Executive Director and fellow staff/volunteers to; ensure the safety and security of all residents, to create a family-style environment, maintain healthy boundaries, support residents in becoming self supportive while building relationship inside community. Our approach to residents is through total life-coaching with respect. We provide a safe place for women to focus on goals while preparing for parenting. We are looking for an individual who is able to join the family and uphold our values of respect, dignity, and self worth, which are at the heart of Hannah’s House.

Responsibilities:
Specific to Residents
• Build healthy relationships
• Establish daily routines, schedules, and duty rosters
• Life and parenting coaching
• Household management

Specific to Staff and Community
• Works closely with the Executive Director, staff/volunteers with a honest team approach
• Assists in recruiting and supporting volunteer staff
• Able to network with the community

Qualifications
• Integrity a must!
• Well organized and ethics minded
• Able to demonstrate healthy relationship strategies
• Excellent parenting skills
• Excellent writing and verbal commuication skills
• Attentive to detail
• Basic computer skills

To apply send resume to:
Hannah’s House
202 W. Black Burn Road # 5
Mount Vernon, WA 98273
Attn: Executive Director

Library Page - Sumas Library (Sumas, WA)

The Sumas Library is accepting applications for the position of Library Page. The Page sorts and shelves books and other library materials alpha/numerically; performs shelf reading and reorganizes shelves for correct location of materials and attractive appearance of shelves; performs minor repairs on books and library materials; assists patrons with basic circulation tasks; and other similar duties. Must be 16 years old to apply. Requires the ability to speak and understand English. Average of 15 regular weekly hours plus substitute hours. $10.18 per hour. Apply by December 5th. Full posting and application instructions are available at: http://www.wcls.org/content/blogcategory/131/536/.

Therapeutic Foster Parents (Burlington)

Need skilled Foster Parents for children with special needs. Agency will provide assistance for larger residence if necessary or will license a personal residence. Agency will provide a generous monthly reimbursement rate plus other incentives such as respite and 24 hour support. Desired experience working with specialized populations. Contact Leah at Foster Care Resources for more information at (360)755-5700 or toll free (888) 812-5757.

1:1 Home Care Aide (Bellingham)

Hiring now - paid training provided. Young man with developmental disabilities needs your help in his Bellingham home. Assist with meal prep, light housekeeping, socal mentoring. Requires patience and emotional fortitude. Join our young and dedicated team in this warm and welcoming home environment featuring the lovable dog, Ranger. Close to bus lines, biking distance from WWU/BTC/WCC. This is a permanent position, we require a minimum 6 month commitment.

Education: High school grad/GED
Experience: Not required, paid training provided
Hours are variable. To apply for this position visit: http://www.puffinisland.org/Forms.html

Library Page - Ferndale Library (Ferndale, WA)

The Ferndale Library is accepting applications for the position of Library Page. The Page sorts and shelves books and other library materials alpha/numerically; performs shelf reading and reorganizes shelves for correct location of materials and attractive appearance of shelves; performs minor repairs on books and library materials; assists patrons with basic circulation tasks; and other similar duties. Must be 16 years old to apply. Requires the ability to speak and understand English. Average of 12 regular weekly hours plus substitute hours. $10.18 per hour. Apply by December 1st. Full posting and application instructions are available at: http://www.wcls.org/content/blogcategory/131/536/.

Library Page (Blaine Library)

The Blaine Library is accepting applications for the position of Library Page. The Page sorts and shelves books and other library materials alpha/numerically; performs shelf reading and reorganizes shelves for correct location of materials and attractive appearance of shelves; performs minor repairs on books and library materials; assists patrons with basic circulation tasks; and other similar duties. Must be 16 years old to apply. Requires the ability to speak and understand English. Average of 11.25 regular weekly hours plus substitute hours. $10.18 per hour. Apply by November 21st. Full posting and application instructions are available at: http://www.wcls.org/content/blogcategory/131/536/.

Access Counselor (Bellingham)

Whatcom Alliance for Healthcare Access (WAHA), a local nonprofit organization, is seeking an Access Counselor to help people get health insurance and access to care. The Access Counselor works with clients in person and over the phone to assist with health insurance screening and application, and securing access to healthcare. Working as part of a team, this position receives client referrals from school districts, medical offices, community health centers, the hospital, and human service organizations. Position is full time (1.0 FTE), with compensation dependent upon experience and a competitive benefits package. Go to www.whatcomalliance.org for more information and to learn how to apply.

Work in a National Forest Leading Teams to Maintain Hiking Trails (Trout Lake, WA)

Here’s your chance to lead a crew of four other outdoor enthusiasts to maintain, conserve and break trail throughout the Northwest Cascades!

Service Dates: February 22 – November 22, 2010

This is the perfect opportunity for you to expand your leadership skills in an active, supportive and exciting atmosphere while making physical change with your own two hands. Field Team Leaders are responsible for facilitating the creation of a strong and collaborative team, advocating for member needs, assisting NWSA staff with member-based issues and coordinating team meetings and trainings. The Mt. Adams Center (MAC) uses a co-leader model with two leaders on every team. Field Team Leaders serve alongside their team, coordinating with project sponsors to ensure that the team's service meets the project's needs in a safe and effective manner.

Project and Team Diversity:
MAC looks forward to an exciting 2010 season with seven teams that will complete specialized projects particular to their respective regions. Our 2009 crews achieved exceptional trail building and maintenance goals with their teams. Here are a few examples of last year’s teams:

• The Pacific Crest Trail (PCT) Teams worked from Southern California to Southern Washington doing trail work exclusively on the PCT. Throughout the season, the team hosted volunteers and worked with them on the trail.

• The Mt. Hood Team worked in the Zig Zag District of the Mt. Hood National Forest. The team lived in an historic Forest Service cabin and worked on a variety of trails in front country setting.

• The Gifford Pinchot (GP) Team split its time between the Mt. Adams Ranger District and the St. Helens National Volcanic Monument of the Gifford Pinchot Forest. The GP team worked on trails in both front and back country settings.

What you get:
Believe it or not, as a Field Team Leader, you are entitled to more than just a spectacular year of worthwhile work in the woods! You will receive a living stipend of $664 per month, an education award of $4,725, loan forbearance, basic medical insurance and pro-deals on gear. Food and lodging will be provided throughout your term of service. You will obtain Wilderness Advanced First Aid and chainsaw certifications; leave no trace principles and backcountry skills. Additionally, this position holds the opportunity to network with professionals in the natural resources field.

Accept the Challenge:
Learn more about Mt. Adams Center Field Team Leader Program:
http://mtadamscenter.org/field-team-leader.cfm

Information on Leader Experience can be found at http://mtadamscenter.org/images/File/Field_Team_Info.pdf.

For a full position description and how to apply, please visit
http://mtadamscenter.org/open-positions.cfm.


Questions? Contact Amanda at mac@esd112.org.

HomeStore Assistant Manager (Ferndale, WA)

The Habitat HomeStore is growing quickly and is now in need of a part-time Assistant Manger to help achieve performance and profitability objectives. The position requires significant knowledge of and expertise in the all areas of retail activity including store operations, human resources, finance, product acquisition, customer care, marketing, logistics, information technology, and administration. Up to $12.00/hr.with full-time potential. Send resume to HomeStore@hfhwhatcom.org to the attention of John Moon, Executive Director.

Living Skills Specialist (Bellingham)

Evergreen Supported Living (a Non Profit Organization) is looking for caring, patient, fun and warm hearted people to help support some charismatic, fun loving adults with developmental disabilities to grow and maintain a happy, healthy life.
The position is mostly focused on one person, so most of the work is one-on-one.

This job posting is for part-time and on-call work.

We offer a fun and respectful workplace, paid training, the opportunity to make a difference in people’s lives, meal reimbursement for meals purchased with clients, time and a half for holidays worked and paid time off (begins accruing after three-month trial period).
Most employees who begin part-time and are a good fit end up moving into full-time positions.
We request that candidates be able to make a verbal commitment to working with us for at least a year.

Required qualifications:

• Ability to work around cats and dogs

• A sense of humor

• WA state driver’s license

• Flexibility

• Must be able to pass a WA state background check/finger printing

• Must be able to follow and contribute to a Positive Behavior Support Plan

• Ability to set boundaries and stick with them

• 18 years of age or older

• HS diploma or GED

• Patience

Preferred:

• 1st aid/CPR/Bloodbourne pathogens

• Be able to follow Residential Service Guidelines as outlined in the Washington State Division of Developmental Disabilities Policies.

• Experience with people with developmental disabilities

• Experience with self abuse

Please visit www.evergreenhome.org and see the living skills specialist job description, and Evergreen’s mission to advocate for adults with developmental disabilities.

Send a letter of intent resume and 3 professional references to the following email address:

saraespevergreen@yahoo.com

5 immediate openings (Bellingham)

Evergreen Supported Living is looking for Individual’s to provide advocacy, while being a Living Skills Specialist, and ambassador for Evergreen.

Evergreen has immediate openings for 5 positions.
The 5 positions are PT/on call.

NOTE: ****We also have 2 open postions posted for 1 on 1 and sleeping overnights for female staff only.

Positions include 5pm-10pm weekday evenings, Weekends from 8am-5pm or noon to 10pm and sleeping or awake Overnights.
Scheduling and shifts will be discussed at interview.

Evergreen is a high energy environment that strives on encouraging greater independence and community integration, for people with intellectual disabilities.
Qualified individuals must be able to come to Evergreen and have a great time, be self motivated, reliable, patient, respectful, and able to inspire others.

Preferred qualifications:

• Life experience with people who have intellectual disabilities.

• CPR/First aid Certified

• Blood borne Pathogens certified.

• CNA/NAR

• diabetes training

• Positive Behavior Support

Required qualifications:

• Must be able to pass a WA state background check.

• Provide proof of WA state driver’s license.

• Be a high school graduate.

• Able to be insured through Evergreen’s automobile coverage.

Evergreen provides excellent benefit for FT employees including:

• Paid time off

• Paid holidays

Visit www.evergreenhome.org to see the Living Skills Specialist full job description and all the folks here at Evergreen.

To Apply:

• Email resume. three professional references and letter of intent to, tiffanyh.evergreen@gmail.com (Position inquiries without these three requests will not be concidered.)

• Fax resume/LOI/references to (360)714-8300

• Drop off at 1970 Fraser st. #106, Bellingham, WA

Behavioral Intervention and Support Specialist (Bellingham)

Service Alternatives, Inc. is hiring for part time and on-call positions in a residential group home facility serving up to 6 youth between the ages of 11-17 with challenging behaviors in a home like setting. Behavioral Intervention and Support Specialists are responsible for the direct care and supervision of teenage youth, providing a safe environment while working on the implementation of behavioral and permanency goals. This is to including planning and providing supervision and support for recreational, educational and therapeutic activities that are in alignment with treatment and permanency goals.

Bachelor’s Degree in related field, or a High School Diploma with 2 years of social services experience required. Must maintain background clearance and have an acceptable driving record.

We are looking for applicants with excellent communication skills, both written and verbal. Applicants must also have the ability to work with diverse client/family populations. Must be willing to take direction in development of behavior management and crisis resolution skills. Ability to work independently and as a team member. Ability to assess and manage challenging/crisis situations.

Please send a cover letter and resume if interested in applying.

Service Alternatives, Inc. is an Equal Opportunity Employer.

Seeking Outbound Programs Coordinator - Exchange students

Duties, recruit students and/or teachers to go abroad on our various programs for short-term or long-term academic programs. Coordinate groups of students and individual students for these programs and support the whole process. Pay is 1099 income (private contractor) and you are paid $200 per student with opportunities for free international travel.
Applicants should: have a computer, phone, enjoy talking to people, be self directed, be able to conduct in school presentations, and have experience in the community (in some fashion). Teachers and stay at home mothers or people who just want a fun part-time job usually love this job. This is a work from home opportunity.

Please email or call me ASAP to set up a time to talk and receive an application and background check authorization. Jessica French – Outbound Programs Manager, 530-605-8927

Terra Lingua USA
www.terralinguausa.org

Employment Case Manager II (Bellingham)

Position Closes: Wednesday, July 8, 2009@4:00pm.
Please see end of document for application information


POSITION: Employment Case Manager (CMII)

SERVICE CENTER: Community Services

REPORTS TO: Homeless Housing Programs Manager

SALARY GRADE: 15

SALARY RANGE: $14.51 to $17.08 per hour

STATUS: Non-Exempt

JOB SUMMARY:
Provides employment case management services using a Family Development Model of case management that is client driven, solution focused and facilitates change and movement toward self-sufficiency to individuals who are currently participating in Homeless Housing Programs. Works with clients specifically around employment readiness and placement activities including job application and resume assistance, benefits counseling, interview preparation, and accessing education systems. Conducts interviews, assesses the strengths, barriers and needs of individuals, assists with goal setting and planning, monitors progress and reports outcomes. Assists in program development. Serves as link to community resources and service providers, establishing formal working relationships with local employers and employment service agencies. Works closely with Clients, Homeless Housing Case Managers, local employers, and other service agency partners to provide services. Keeps accurate and confidential client records and provides reporting and tracking information to service center management as requested or necessary.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
1. Provides employment related case management services using the Family
Development Model to families participating in Homeless Housing Programs.
2. Maintains accurate and confidential records on individuals.
3. Provides reporting and tracking information to Community Services management as requested
and/or necessary.
4. Develops and maintains cooperative working relationships with clients, local employers, and
other service providers.
5. Attends meetings and client staffings with agency staff.
6. Assists in program development as assigned.
7. Maintains current working knowledge and understanding of agency policies and
procedures.

OTHER RESPONSIBILITIES:
1. Attends staff trainings and department meetings as required.
2. Maintains Family Development Certification.
3. Other related duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS:
Bachelor’s Degree in Business, Communications, Human Services or related field and a minimum of 2 years’ experience or equivalent combination of education and experience. Case management experience in social service employment setting, and a working knowledge of issues and resources in relation to employment services for low-income families.

SPECIAL REQUIREMENTS:
Valid Washington State Driver’s License by time of hire. Good driving record. A three-year driving abstract must be submitted prior to hire. Must be 21 years of age.

SKILLS AND ABILITIES REQUIRED:
1. Excellent verbal and written communication skills.
2. Excellent Computer Skills, which include word processing, data entry, e-mail, etc.
3. Excellent interpersonal skills and the ability to interact positively with clients from a diverse
population.
4. Effective time-management skills including the ability to work with frequent interruptions and often
in crisis situations.
5. The ability to create an innovative approach or new procedure or system as appropriate.
6. Demonstrated ability to function as a team member and collaborate with other staff.
7. Ability to maintain accurate and timely case management records.

PHYSICAL/MENTAL REQUIREMENTS:
Strength: Lifting and carrying general office supplies; typically weighing less than 25 pounds.
Manual Dexterity: Sitting for long periods while keyboarding on the computer, performing routine clerical tasks or speaking and taking notes by telephone.
Mobility: Driving; Sitting for long periods.
Visual Discrimination: Staring at a computer screen while performing routine functions.
Hearing: Ability to listen on the phone while taking notes of the conversation.
Concentration: Interpret and/or discuss information with others which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues. May resolve problems within established practices. May work with outside contacts, including other agencies and community resources, requiring regular communications of information not familiar to many people.
Conceptualization: Situations encountered may be unclear and may require clarification. Determining the correct answer may require conducting some analysis or information gathering, as well as moderate knowledge of the functional field and the agency’s policies, and precedents.
Judgment/Temperament: Much of the work is routine; may occasionally be involved in projects that require new ideas or approaches; position is responsible for developing modifications to established procedures. Decisions/recommendations typically have a significant impact on entire work team and may impact clients and/or significantly affect the work performed in one or more other work teams within the agency. Work impacts clients through direct service to them; may be accountable for direction of and guidance to others in absence of program supervisor. Minimal supervision is received; objectives or goals are established in advance, but very little in the way of a course of action is specified or recommended.

WORKING CONDITIONS:
Work is generally performed in a fast–paced office environment with frequent interruptions and occasional crisis situations. Majority of work centers on direct case management services and procedures that require a high degree of confidentiality, tactfulness and respect for clients from a diversity of economic and ethnic backgrounds. Regularly provides support to clients in such areas as needs assessment goal/plan facilitation, program information and referral, education and problem solving. Frequently requires travel within the agency’s service areas for home visits, community resource networking, meetings, special workshops, speaking engagements and other job related professional activities.

TO APPLY:
Send resume and cover letter to HR, Opportunity Council, 1111 Cornwall Ave. Suite C, Bellingham, WA 98225 or fax to 1-360-715-8993 by closing date and time.