Technical Support Jobs » Craigslist Laredo TX

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Technician support (Laredo tx)

Provide onsite support on a variety of technical and nontechnical issues
Hands on experience with networking and internet principles (DNS, TCP/IP/DHCP, ETC)
and on site hardware repair and replacement
Familiar with Desktop Software (WINDOWS REMOTE DESKTOP, LOGMEIN, AND VNC)
Bilingual its a must
For more info please contact Erika Calderon at 956-712-1010 for more information or email at erika.calderon@tristateemployment.com

Bilingual Tech Support Reps (Remote Positions) (Texas)

BILINGUAL= English/Spanish

All applicants must apply through teleNetworks website to be considered for hire.

Follow the link below:


http://www.telenetwork.com/wah.html



Title: Technical Support Representative (Level I) Qualifications:


Exceptional customer focus with an emphasis on enhancing the customer experience
Good oral and written communication skills
Ability to handle a high volume of phone calls in a structured environment
Proficient in Windows-based computer skills



Minimum technical requirements for Work at Home position:


Minimum computer requirements:
Desktop or Laptop PC (No Macintosh computers)
1GHz processor
Windows XP or Vista operating system
1GB of RAM
Sound card and speakers
15" monitor
Webcam with video conference software
Windows Internet Explorer 7
Java Runtime Environment 1.4.2
Cisco VPN Client (software provided by teleNetwork) which does not run natively in any 64-bit environments
Virus and spyware protection software and a working firewall (Windows firewall is fine)
Additional software programs which may be required including Adobe Acrobat reader.
Minimum network requirements
Broadband Internet connection (DSL and cable but not satellite, dial-up and wireless. A wireless network inside the home is allowed for the computer but not for the IP phone)
Power over Ethernet injector or other device capable of powering the Inter-tel 8622 IP keyset (which is a Low-Power 15.4W IEEE 802.3af device)
Dedicated space with adequate work surface.
Work area must be free from background noise and distractions
Live in Texas





You will be sent equipment needed to fulfill your daily duties. Equipment consists of a VoIP phone, headset, quick-connect cable, and software. You will be fully responsible for this equipment. The cost of any damages or loss of equipment will be docked from your next paycheck. The amount docked will be:

VoIP Phone - $175.00
Headset - $60.00
Quick-connect cable - $15.00
You will be an on-call tech. When the call volume warrants, you will be contacted by a supervisor to take calls on your provided VoIP phone until you are no longer needed. If you fail to answer or deny the supervisor 4 times, you will be required to work in the office from that point forward. You will be held to the same standards as in-house techs. You are expected to read and abide by the policy handbook. Any violations of company policies will result in the same actions as stated in the employee handbook. If for any reason your employment is ended it is the responsibility of the employee to delete all provided software and return all provided equipment within 7 days of the last day of employment. Failing to do so will result in your last paycheck being docked the full amount for all provided equipment.

Laredo Field Techs needed. (Laredo, TX)

Dell Warranty Field Technician Job Description

We are currently recruiting for a Dell warranty field technician in your area.

This is an open-ended contract opportunity to work as a consultant to repair desktops, laptops, and printers. The Candidate will perform desktop computer “Break/Fix” support and Simple to Complex Installation, Add, or Change requirements of peripherals & Device Drivers. This is a great opportunity for the right individual.

The troubleshooting has already occurred through the Dell help desk support line. That support line has determined the problem is hardware related and ordered the components for replacement.

Your job will be to pick up the hardware and take it to the client site (home, home-based business or small business), swap the part(s) out and return the warranty part(s) to Dell.

This contract pays $25.75 per ticket within 50 miles and $33.00 per ticket from 51-75 miles, and you will be assigned an average of 3-4 tickets a day. The mileage and cell usage is included in the price per ticket.

Position Overview:

Requirements:

• Provides quality customer service and support for designated equipment.
• At least 2/3 years hands on experience working on hardware repairs and/or upgrades on PC's, laptops and printers.
• A+ certification, Associate’s Degree in Electronics, formal PC hardware service courses, or similar military related training can replace a year of hands on experience.
• Must be comfortable swapping out motherboards (Desktop experience necessary, laptop experience desired)
• This is a lot of motherboard replacements in laptops
• Must have experience diagnosing/troubleshooting hardware issues on PC’S, LAPTOPS & PRINTERS
• Basic understanding of TCP/IP networking, hubs and switches
• A+ certification is mandatory
• Dell Certification is a plus ( If you do not have one we will pay for you to get dell certified)
• Must enjoy driving, you will be driving from location to location (Field Tech)
• Must have your own tools for repairing computers that include anti-static protection and DC volt-meter
• Must have your own reliable transportation and valid driver’s license
• Ability to locate addresses in your immediate area
• Must dress business casual for the position. No jeans or tennis shoes.
• Must be well organized

If you are interested please reply with an updated copy of your resume.

Remote Agents- Technical Support (Texas Only)

All applicants must apply through teleNetworks website to be considered for hire.

Follow the link below:


http://www.telenetwork.com/wah.html



Title: Technical Support Representative (Level I) Qualifications:


Exceptional customer focus with an emphasis on enhancing the customer experience
Good oral and written communication skills
Ability to handle a high volume of phone calls in a structured environment
Proficient in Windows-based computer skills



Minimum technical requirements for Work at Home position:


Minimum computer requirements:
Desktop or Laptop PC (No Macintosh computers)
1GHz processor
Windows XP or Vista operating system
1GB of RAM
Sound card and speakers
15" monitor
Webcam with video conference software
Windows Internet Explorer 7
Java Runtime Environment 1.4.2
Cisco VPN Client (software provided by teleNetwork) which does not run natively in any 64-bit environments
Virus and spyware protection software and a working firewall (Windows firewall is fine)
Additional software programs which may be required including Adobe Acrobat reader.
Minimum network requirements
Broadband Internet connection (DSL and cable but not satellite, dial-up and wireless. A wireless network inside the home is allowed for the computer but not for the IP phone)
Power over Ethernet injector or other device capable of powering the Inter-tel 8622 IP keyset (which is a Low-Power 15.4W IEEE 802.3af device)
Dedicated space with adequate work surface.
Work area must be free from background noise and distractions
Live in Texas





You will be sent equipment needed to fulfill your daily duties. Equipment consists of a VoIP phone, headset, quick-connect cable, and software. You will be fully responsible for this equipment. The cost of any damages or loss of equipment will be docked from your next paycheck. The amount docked will be:

VoIP Phone - $175.00
Headset - $60.00
Quick-connect cable - $15.00
You will be an on-call tech. When the call volume warrants, you will be contacted by a supervisor to take calls on your provided VoIP phone until you are no longer needed. If you fail to answer or deny the supervisor 4 times, you will be required to work in the office from that point forward. You will be held to the same standards as in-house techs. You are expected to read and abide by the policy handbook. Any violations of company policies will result in the same actions as stated in the employee handbook. If for any reason your employment is ended it is the responsibility of the employee to delete all provided software and return all provided equipment within 7 days of the last day of employment. Failing to do so will result in your last paycheck being docked the full amount for all provided equipment.